Privacy policy

Last updated: July 3, 2026

KARDAMON operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), to provide you with a seamless shopping experience. KARDAMON is powered by Shopify, which enables us to offer the Services to you.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase from our store, or otherwise communicate with us.

By using our Services, you agree to the practices described in this Privacy Policy.

1. Personal Information We Collect

We collect personal information that identifies, relates to, or could reasonably be linked to you. This may include:

Contact details (name, phone number, email address, billing and shipping address)
Order and transaction details (purchases, returns, cart activity, payment confirmation)
Account information (username, password, preferences)
Communication data (customer support messages, inquiries)
Device and usage data (IP address, browser type, interaction with the website)
Payment information (processed securely via third-party payment providers)

2. How We Collect Information

We collect personal information:

Directly from you when you place an order, contact us, or create an account
Automatically through cookies, analytics tools, and browsing activity
From service providers such as payment gateways, logistics partners, and technology providers
From marketing and advertising partners where permitted by law

3. How We Use Your Information

We use your information to:

Process and fulfill orders
Arrange shipping and delivery
Provide customer support
Manage payments, refunds, and returns
Improve our website, products, and services
Prevent fraud and secure transactions
Send order updates and service-related communications
Provide marketing and promotional messages (if you opt in or where permitted)

4. Sharing of Personal Information

We do not sell your personal information.

We may share your information only with trusted third parties to operate our business, including:

Shopify (platform and infrastructure provider)
Payment processors (secure payment handling)
Shipping and logistics partners (order delivery)
Marketing and analytics providers
Legal or regulatory authorities, when required by law

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Improve website performance
Understand customer behavior
Personalize your shopping experience
Support marketing and advertising
You can control or disable cookies through your browser settings.

6. Data Retention

We retain personal information only as long as necessary to:

Fulfill orders and provide services
Maintain business and accounting records
Comply with legal obligations
Resolve disputes and enforce agreements

7. Your Rights

Depending on your location, you may have rights to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Withdraw consent for marketing communications
Request a copy of your personal data

To exercise your rights, contact us using the details below.

8. Data Security

We take reasonable technical and organizational measures to protect your personal data.

However, no system is 100% secure, and we cannot guarantee absolute security of information transmitted online.

9. International Transfers

Your personal information may be transferred, stored, and processed in countries other than your own, including India, where our business operations and service providers are located.

We take steps to ensure appropriate safeguards are in place for such transfers.

10. Third-Party Services

Our website may include links or integrations with third-party services. These third parties have their own privacy policies, and we are not responsible for their practices.

11. Children’s Privacy

Our Services are not intended for individuals under the age of majority. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

13. Contact Us

KARDAMON
Kaliyar, Idukki District
Kerala, India – 685607

📧 kardamonsales@gmail.com
📞 +91 9778191959