Terms of service

Last updated: July 3, 2026

OVERVIEW

Welcome to KARDAMON. The terms “we”, “us” and “our” refer to KARDAMON. We operate this website and online store, including all related content, features, tools, products, and services (the “Services”) to provide customers with a curated shopping experience.

KARDAMON is powered by Shopify, which enables us to provide the Services.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

You confirm that you are of legal age in your country or have permission from a parent or guardian.

You agree that all information provided by you is accurate, complete, and current.

You are responsible for maintaining the confidentiality of your account and all activities under it. You may not transfer or sell your account to any other person.

SECTION 2 – OUR PRODUCTS

We make every effort to display products accurately. However, natural variations in spices and differences in devices may affect appearance.

We do not guarantee that products will meet expectations exactly as shown online.

We may change, discontinue, or limit products at any time without notice.

SECTION 3 – ORDERS

Your order is an offer to purchase.

We reserve the right to accept or reject any order at our discretion, including in cases of:

  • Suspected fraud
  • Payment issues
  • Pricing errors
  • Stock unavailability

An order is only confirmed once payment is successfully processed.

We may attempt to contact you if an order is modified or cancelled.

SECTION 4 – PRICES AND BILLING

Prices may change without notice.

The final price will be the price shown at checkout.

Prices do not include customs duties, import taxes, or local charges unless stated otherwise.

You agree to provide accurate payment and billing information.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by:

  • Courier companies
  • Customs clearance
  • Weather conditions
  • Events beyond our control

Once the product is handed over to the shipping carrier, risk of loss transfers to the customer, subject to applicable consumer protection laws.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website, including branding, logos, images, product descriptions, and design, belongs to KARDAMON and is protected by intellectual property laws.

You may not copy, reproduce, or use our content without written permission.

SECTION 7 – THIRD-PARTY SERVICES

We use third-party services such as Shopify, payment gateways, and logistics providers.

We are not responsible for the actions, performance, or policies of third-party services.

SECTION 8 – PRIVACY POLICY

Your personal information is handled in accordance with our Privacy Policy:
https://your-store-link.com/privacy-policy

SECTION 9 – FEEDBACK

If you submit suggestions, reviews, or feedback, you grant KARDAMON the right to use them for marketing, improvement, and promotional purposes without compensation.

SECTION 10 – PROHIBITED USES

You agree not to use our website for unlawful or harmful activities, including fraud, hacking, or misuse of services.

We may suspend access for violations.

SECTION 11 – DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available”.

We do not guarantee uninterrupted, error-free, or fully secure service.

SECTION 12 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, KARDAMON is not liable for indirect, incidental, or consequential damages.

Our total liability is limited to the amount paid for the product.

SECTION 13 – INDEMNIFICATION

You agree to indemnify and hold harmless KARDAMON from any claims arising from your misuse of the Services or violation of these Terms.

SECTION 14 – TERMINATION

We may suspend or terminate your access at any time if we believe you have violated these Terms.

SECTION 15 – GOVERNING LAW

These Terms are governed by the laws of India.

Any disputes shall be subject to the jurisdiction of courts in Kerala, India.

SECTION 16 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the website means you accept the updated Terms.

SECTION 17 – CONTACT INFORMATION

KARDAMON
Kaliyar, Idukki District
Kerala, India – 685607

📧 kardamonsales@gmail.com
📞 +91 9778191959